Hi,
Sorry, i used the shredder to remove all user from RT user's DB an now it's
work fine.
Thank you everyone for your help.
Regards,
2016-12-09 14:56 GMT+01:00 Martin Wheldon <
martin.whel...@greenhills-it.co.uk>:
> Hi,
>
> Sorry, please disregard my last response, the user account has been
Hi,
Sorry, please disregard my last response, the user account has been
found.
Could you post the RT logs please?
Best Regards
Martin
On 2016-12-09 13:44, Martin Wheldon wrote:
Hi,
Looks like a ldap acl issue, is your ldap search user able to access
the users mail attribute?
Best Regards
Hi,
Looks like a ldap acl issue, is your ldap search user able to access the
users mail attribute?
Best Regards
Martin
On 2016-12-09 13:37, Claude EDUMA wrote:
LDAP logs show that user is retreive, but not bind.
-
SRCH base="o=corp.mycorp.com [2]" scope=2
LDAP logs show that user is retreive, but not bind.
-
SRCH base="o=corp.mycorp.com" scope=2
filter="(&(objectClass=privperson)(mail=claude.ed...@ext.mycorp.com))"
attrs="cn mail mail"
[09/Dec/2016:14:16:47 +0100] conn=9480527 op=2 msgId=3 - RESULT err=0
tag=101 nentries=1 etime=0
Hi,
You could either use another unique attribute i.e mail or add another
uid to each RT user prefixed by a letter.
dn: uid=123456,dc=my,dc=domain
uid: 123456
uid: x123456
Best Regards
Martin
On 2016-12-09 12:49, Joop wrote:
On 9-12-2016 13:38, Claude EDUMA wrote:
Hi Joop,
Thank you
On 9-12-2016 13:38, Claude EDUMA wrote:
> Hi Joop,
>
>
> Thank you for your quick answer.
> We have tested with non numerical username and result is OK.
> Well in my organisation we use ldap uid for username. Any suggestion
> to resolve this issue ?
>
Please keep the list in the loop.
I think the
On 9-12-2016 11:11, Claude EDUMA wrote:
> Hi everyone.
> First sorry for my english i'm french.
>
> I try a couple of week to have LDAP authentication with my fresh RT
> 4.4.1 installation.
> All seem good but login still fail.
>
> --
> First login :
> -
> [13619] [Wed Dec 7 16:42:02
Hi everyone.
First sorry for my english i'm french.
I try a couple of week to have LDAP authentication with my fresh RT 4.4.1
installation.
All seem good but login still fail.
As you ca see in logs, if it's first time that user try to login, he is
create in RT but and all cheks seem to be OK but
