Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-17 Thread Barron, Josh
[mailto:t...@bitstatement.net] Sent: Monday, November 16, 2009 5:38 PM To: Barron, Josh Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 Try Yes I tried connecting to mysql directly from localhost and that worked: [jbar...@help01 ~]$ mysql -u rt_u

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-17 Thread Tom Lahti
Hi Tom, There is only one my.cnf and it doesn't contain those sections with that line. From what I can determine mysql is set to listen to any address. When I forced a localhost connection, I was able to connect as both root and rt_user. -Josh Huh. So you did: mysql -h localhost -u

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory

2009-11-17 Thread Tom Lahti
[Tue Nov 17 16:24:02 2009] [error] [client 216.222.31.30] Could not create '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission denied\nStack:\n You need to look specifically at the permissions on /opt/rt3/var/mason_data/obj and verify that the user the web server runs as can write

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory

2009-11-17 Thread Barron, Josh
To: Barron, Josh Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory [Tue Nov 17 16:24:02 2009] [error] [client 216.222.31.30] Could not create '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission denied\nStack

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory

2009-11-17 Thread Tom Lahti
[Tue Nov 17 16:24:02 2009] [error] [client 216.222.31.30] Could not create '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission Does the *file* .__obj_create_marker already exist in that location, with some un-overwritable permissions perhaps? Or perhaps its in use? lsof | grep

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory

2009-11-17 Thread Barron, Josh
@lists.bestpractical.com Subject: Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory [Tue Nov 17 16:24:02 2009] [error] [client 216.222.31.30] Could not create '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission Does the *file* .__obj_create_marker

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE: mason_data directory

2009-11-17 Thread Stuart Browne
-Original Message- From: Barron, Josh That file does not exist in the new RT directory, nor is any file by that name in use anywhere from what I can see. I'm really baffled by this. SELinux isn't turned on by any chance is it? getenforce ausearch -m avc -ts today

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE:mason_data directory

2009-11-17 Thread Barron, Josh
; Tom Lahti Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 UPDATE:mason_data directory -Original Message- From: Barron, Josh That file does not exist in the new RT directory, nor is any file by that name in use anywhere from what I can

[rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-16 Thread Barron, Josh
Ok I've been fighting this forever and its really starting to get to me. I'm trying to upgrade RT and I'm at the step where I'm supposed to upgrade the database to a certain point before applying a schema. The command to run is: /opt/rt3/sbin/rt-setup-database --prompt-for-dba-password

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-16 Thread Barron, Josh
16, 2009 5:25 PM To: Barron, Josh Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6 Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES) So basically, it appears that my password is incorrect, HOWEVER, I can

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-16 Thread Tom Lahti
Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES) So basically, it appears that my password is incorrect, HOWEVER, I can connect to mysql using the exact user and password. Its almost like the perl script is NOT taking the prompts. Connecting at

Re: [rt-users] RT Upgrade failing from 3.6.6 to 3.8.6

2009-11-16 Thread Tom Lahti
Try Yes I tried connecting to mysql directly from localhost and that worked: [jbar...@help01 ~]$ mysql -u rt_u...@localhost -p Enter password: ERROR 1045 (28000): Access denied for user 'rt_u...@localhos'@'localhost' (using password: YES) [jbar...@help01 ~]$ mysql -u rt_user -p