On Sun, Apr 04, 2010 at 08:26:16PM -0700, Potla, Ashish Bassaliel wrote:
Hi
We are seeing some issue when commenting for a ticket in RT system.
If we use 'tab' key, it send multiple emails (in this case we got almost 30
emails) for the ticket's response to all the members.
(We are glad,
-users] RT WYSIWYG issue
On Sun, Apr 04, 2010 at 08:26:16PM -0700, Potla, Ashish Bassaliel wrote:
Hi
We are seeing some issue when commenting for a ticket in RT system.
If we use 'tab' key, it send multiple emails (in this case we got almost 30
emails) for the ticket's response to all
: Tuesday, April 06, 2010 12:29 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT WYSIWYG issue
Jesse - Thanks for the reply -
I did some debug logging but I do not see anything that is not too obvious -
But I did find out something.
My findings :
Say I want to update the ticket with I
From: Jesse Vincent [je...@bestpractical.com]
Sent: Monday, April 05, 2010 11:49 PM
To: Potla, Ashish Bassaliel
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT WYSIWYG issue
On Sun, Apr 04, 2010 at 08:26:16PM -0700, Potla, Ashish Bassaliel wrote:
Hi
We
Hi
We are seeing some issue when commenting for a ticket in RT system.
If we use 'tab' key, it send multiple emails (in this case we got almost 30
emails) for the ticket's response to all the members.
(We are glad, the user didn't used more than 30 words to close this ticket:))
Is there a fix
