thank you but it didn't help
I have this
display wrapped and formatted plain text attachments Yes No Use default (No)
Use css rules to display text monospaced and with formatting preserved, but
wrap as needed. This does not work well with IE6 and you should use the
previous option
sending email
Try the following, and let me know if it works:
Preferences "Settings" ->Ticket Display -> Use Monospace Font ->
"No" ("No" will allow text to wrap properly in your browser).
-Behzad
On Feb 12, 2010, at 4:43 PM, john wrote:
> RT body textarea does not wrap when ticket created by email
RT body textarea does not wrap when ticket created by email
I have wrap=HARD in RT_Siteconfig, but when tickets are created via email or
through firefox from within application, ticket's body does not wrap and
scrolls all in one line.
Is there a way to fix this?