Re: [rt-users] RT body textarea does not wrap when ticket created by email

2010-02-12 Thread john
thank you but it didn't help I have this display wrapped and formatted plain text attachments Yes No Use default (No) Use css rules to display text monospaced and with formatting preserved, but wrap as needed. This does not work well with IE6 and you should use the previous option sending email

Re: [rt-users] RT body textarea does not wrap when ticket created by email

2010-02-12 Thread Behzad Mahini
Try the following, and let me know if it works: Preferences "Settings" ->Ticket Display -> Use Monospace Font -> "No" ("No" will allow text to wrap properly in your browser). -Behzad On Feb 12, 2010, at 4:43 PM, john wrote: > RT body textarea does not wrap when ticket created by email

[rt-users] RT body textarea does not wrap when ticket created by email

2010-02-12 Thread john
RT body textarea does not wrap when ticket created by email I have wrap=HARD in RT_Siteconfig, but when tickets are created via email or through firefox from within application, ticket's body does not wrap and scrolls all in one line. Is there a way to fix this?