Of course:
Set($ParseNewMessageForTicketCcs , 1);
But this covers the case in which the ticket is created, e.g. the
first email. Not the other ones. I'm referring to the emails that are
coming after the first one.
Stefano
2006/11/6, Mathew [EMAIL PROTECTED]:
Have you checked the
Hi,
I put my patch on the RT Wiki here:
http://wiki.bestpractical.com/index.cgi?ParseFollowupMessageForTicketCcs
Which also includes a newer version that solves a few more minor
problems that we were having. It checks that the email address is not
already a watcher for the ticket or queue
