Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-25 Thread Ole Craig
Mathew - Did you take this from an archived copy? Or did you maybe edit something before posting it? On Sun, 2007-06-24 at 00:54 -0400, Mathew Snyder wrote: Attached is the long, not very concise, and ugly script I came up with to get the information you're asking for. It should probably

Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-25 Thread Ole Craig
Duh. Awake enough to spot the perl error, not caffeinated enough to draw the obvious conclusion 'til I looked at my own diff reposted from a mailing list. Of course you did, you edited out your site-specific email address. I will go get coffee now, thankyouverymuch. Ole

Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-25 Thread Mathew
Wait? I posted this already? Keep up with my goings on at http://theillien.blogspot.com Ole Craig wrote: Mathew - Did you take this from an archived copy? Or did you maybe edit something before posting it? On Sun, 2007-06-24 at 00:54 -0400, Mathew Snyder wrote: Attached is the

Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-25 Thread Ole Craig
Another rockin' Saturday night... :-) On Mon, 2007-06-25 at 12:25 -0400, Mathew wrote: Wait? I posted this already? Keep up with my goings on at http://theillien.blogspot.com Ole Craig wrote: Mathew - Did you take this from an archived copy? Or did you maybe edit something

Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-23 Thread Mathew Snyder
Attached is the long, not very concise, and ugly script I came up with to get the information you're asking for. It should probably be changed to meet your specific needs (and likely will have to be in some places). Hope it's helpful. Keep up with me and what I'm up to:

[rt-users] Report for Tickets Resolved Last Month

2007-06-21 Thread Samuel P. Howard
Hi. I know that RT can use some natural language description of dates, but I haven't found any combination that seems to work to give me a report of all tickets resolved last month. Ideally, it would be last month, the whole month, not 30 days ago (or else, we could really only run the

Re: [rt-users] Report for Tickets Resolved Last Month

2007-06-21 Thread Mathew Snyder
We have a script for just this purpose. I'm working on commenting it better to make more sense to other people that might use it so any changes can be done with little confusion. I also need to verify that it is ok with the powers that be. Keep up with me and what I'm up to: