On Tue, 6 Jan 2015 14:36:32 -0500 Hamilton T. Preston
hamiltontpres...@gmail.com wrote:
How would I write a report to count the number of tickets created in a
queue? Many of our tickets are moved to other queues and I don't know
how to get counts on the original queue the ticket was created
On Thu, Jan 22, 2015 at 11:25:28AM +0100, Vegard Vesterheim wrote:
my $ticket = RT::Ticket-new($user);
while (my $t = $objs-Next) {
$ticket-Load ($t-ObjectId);
}
You may appreciate my $ticket = $t-Object as a shortcut
This is a sledgehammer approach, I know. If you have a many
On Thu, 22 Jan 2015 16:34:50 -0500 Kevin Falcone falc...@bestpractical.com
wrote:
On Thu, Jan 22, 2015 at 11:25:28AM +0100, Vegard Vesterheim wrote:
my $ticket = RT::Ticket-new($user);
while (my $t = $objs-Next) {
$ticket-Load ($t-ObjectId);
}
You may appreciate my $ticket = $t-Object
How would I write a report to count the number of tickets created in a queue?
Many of our tickets are moved to other queues and I don't know how to get
counts on the original queue the ticket was created in.
Thanks