Re: [rt-users] Report for original queue count

2015-01-22 Thread Vegard Vesterheim
On Tue, 6 Jan 2015 14:36:32 -0500 Hamilton T. Preston hamiltontpres...@gmail.com wrote: How would I write a report to count the number of tickets created in a queue? Many of our tickets are moved to other queues and I don't know how to get counts on the original queue the ticket was created

Re: [rt-users] Report for original queue count

2015-01-22 Thread Kevin Falcone
On Thu, Jan 22, 2015 at 11:25:28AM +0100, Vegard Vesterheim wrote: my $ticket = RT::Ticket-new($user); while (my $t = $objs-Next) { $ticket-Load ($t-ObjectId); } You may appreciate my $ticket = $t-Object as a shortcut This is a sledgehammer approach, I know. If you have a many

Re: [rt-users] Report for original queue count

2015-01-22 Thread Vegard Vesterheim
On Thu, 22 Jan 2015 16:34:50 -0500 Kevin Falcone falc...@bestpractical.com wrote: On Thu, Jan 22, 2015 at 11:25:28AM +0100, Vegard Vesterheim wrote: my $ticket = RT::Ticket-new($user); while (my $t = $objs-Next) { $ticket-Load ($t-ObjectId); } You may appreciate my $ticket = $t-Object

[rt-users] Report for original queue count

2015-01-06 Thread Hamilton T. Preston
How would I write a report to count the number of tickets created in a queue? Many of our tickets are moved to other queues and I don't know how to get counts on the original queue the ticket was created in. Thanks