Hi All, I am still having problems in trying to run request tracker on my linode vps with ubuntu 12.04. I have other php scripts installed in /var/www
RT is installed in : /etc/request-tracker4/ /usr/share/request-tracker4/ following are the errors when I try to browse to "http://mydomain.com/rt" ----------------------------- [Wed Nov 28 18:42:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds [Wed Nov 28 18:47:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds [Wed Nov 28 18:47:52 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" restarted (pid 4894) [Wed Nov 28 18:47:53 2012] [warning]: Constant subroutine Plack::Handler::FCGI::RUNNING_IN_HELL redefined at /usr/share/perl/5.14/ constant.pm line 136. (/usr/share/perl/5.14/constant.pm:136) [Wed Nov 28 18:47:53 2012] [warning]: Subroutine new redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 13. (/usr/share/perl5/Plack/Handler/FCGI.pm:13) [Wed Nov 28 18:47:53 2012] [warning]: Subroutine run redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 29. (/usr/share/perl5/Plack/Handler/FCGI.pm:29) [Wed Nov 28 18:47:53 2012] [warning]: Subroutine _handle_response redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 158. (/usr/share/perl5/Plack/Handler/FCGI.pm:158) [Wed Nov 28 18:47:53 2012] [warning]: Subroutine daemon_fork redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 188. (/usr/share/perl5/Plack/Handler/FCGI.pm:188) [Wed Nov 28 18:47:53 2012] [warning]: Subroutine daemon_detach redefined at /usr/share/perl5/Plack/Handler/FCGI.pm line 193. (/usr/share/perl5/Plack/Handler/FCGI.pm:193) [Wed Nov 28 18:47:53 2012] [crit]: Something went wrong while trying to run RT's standalone web server: Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. (/usr/share/request-tracker4/lib/RT.pm:351) Something went wrong while trying to run RT's standalone web server: Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. [Wed Nov 28 18:47:53 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" (pid 4894) terminated by calling exit with status '255' [Wed Nov 28 18:47:53 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds [Wed Nov 28 18:54:02 2012] [crit]: Something went wrong while trying to run RT's standalone web server: Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. (/usr/share/request-tracker4/lib/RT.pm:351) Something went wrong while trying to run RT's standalone web server: Undefined subroutine &FCGI::FAIL_ACCEPT_ON_INTR called at /usr/share/perl5/Plack/Handler/FCGI.pm line 51. [Wed Nov 28 18:54:02 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" (pid 5104) terminated by calling exit with status '255' [Wed Nov 28 18:54:02 2012] [warn] FastCGI: server "/usr/share/request-tracker4/libexec/rt-server.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds ----------------------------- I am not able to resolve these, I have checked all perl dependencies are installed. I disabled the GnuGPG in a config file and it removed some errors from apache error log. Following is the entry I have in my /etc/apache2/sites-available/default file : AddDefaultCharset UTF-8 FastCgiServer /usr/share/request-tracker4/libexec/rt-server.fcgi -processes 5 -idle-timeout 300 #FastCgiServer /usr/share/request-tracker4/libexec/rt-server.fcgi -initial-env RT_SITE_CONFIG=/etc/request-tracker4/RT_SiteConfig.pm Alias /rt/NoAuth/images/ /usr/share/request-tracker4/html/NoAuth/images/ ScriptAlias /rt /usr/share/request-tracker4/libexec/rt-server.fcgi <Location /rt> Order allow,deny Allow from all Options +ExecCGI AddHandler fastcgi-script fcgi </Location> Will be grateful if someone could assist in getting this up and running. I have followed / read various how-tos etc but I am not much knowledgeable about perl. Kind regards
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