On 3/2/2007 3:58 PM, Gene LeDuc wrote:
It looks like a bug to me. The only way I've been able to allow an
unprivileged requestor to view outgoing e-mail is to turn him into a
privileged user. Privileged users get a different Display.html than
unprivileged users, and I think that's the
On 3/1/2007 3:16 PM, Gene LeDuc wrote:
Is this a bug or expected behavior? Have I given the Requestor role the
appropriate rights?
Just eyeballing it, it looks OK. Have you tried turning on debugging
and looking in the log?
2. Another question, only vaguely related: Is there a way for
Thanks for your reply on this, Joe.
At 09:03 AM 3/2/2007, Joe Casadonte wrote:
On 3/1/2007 3:16 PM, Gene LeDuc wrote:
Is this a bug or expected behavior? Have I given the Requestor role the
appropriate rights?
Just eyeballing it, it looks OK. Have you tried turning on debugging and
It looks like a bug to me. The only way I've been able to allow an
unprivileged requestor to view outgoing e-mail is to turn him into a
privileged user. Privileged users get a different Display.html than
unprivileged users, and I think that's the difference.
I'm probably over-simplifying
Hi All,
I'm trying to implement self service and have 2 questions.
I'm testing Jesse's Autoreply template (lifted from the wiki) that sends a
login password back to a user when a new ticket is opened via e-mail. The
(unprivileged) user then logs in to track the ticket using his e-mail
