Re: [rt-users] Requestors being sent comments when updated via email

2009-02-28 Thread Potla, Ashish Bassaliel
From: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] On Behalf Of Brandon Rogge [brand...@bandcon.com] Sent: Saturday, February 28, 2009 9:15 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Requestors being sent comments when

[rt-users] Requestors being sent comments when updated via email

2009-02-27 Thread Brandon Rogge
The problem I am having is that when someone sends a comment via email, the comment is being sent to the requestor. I can see that the script 'on correspond notify requestors and CCs with global template correspondence' is causing this even though the comment is being sent to RT using the