From: rt-users-boun...@lists.bestpractical.com
[rt-users-boun...@lists.bestpractical.com] On Behalf Of Brandon Rogge
[brand...@bandcon.com]
Sent: Saturday, February 28, 2009 9:15 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Requestors being sent comments when
The problem I am having is that when someone sends a comment via email, the
comment is being sent to the requestor.
I can see that the script 'on correspond notify requestors and CCs with global
template correspondence' is causing this even though the comment is being sent
to RT using the