Hi,
we added our company signature (queue based) to
3 (Correspondence, Autoreply and Resolve) templates.
Is it possible to move the 3 times duplicated signature code to
a RTFM article and include this article in my templates, like
{ $Transaction-GetRTFMArticle(3) }
So, the maintenance will
On Thu, Feb 24, 2011 at 10:31:28PM +0100, Daniel Schwager wrote:
Hi,
we added our company signature (queue based) to
3 (Correspondence, Autoreply and Resolve) templates.
Is it possible to move the 3 times duplicated signature code to
a RTFM article and include this article in my
It does not let you dynamically load an article from a Template, you
could do that without the extension just by writing code in normal RT
Templates.
Sure. But I would not like to repeat myself in 3 templates (3 times the
same
signature/code in 3 templates) - for one queue.
I would like to
On Thu, Feb 24, 2011 at 11:56:18PM +0100, Daniel Schwager wrote:
It does not let you dynamically load an article from a Template, you
could do that without the extension just by writing code in normal RT
Templates.
Sure. But I would not like to repeat myself in 3 templates (3 times the
my $rtfm = RT::FM::Article-new($Ticket-CurrentUser);
my ($id,$msg) = $rtfm-Load(Signature1);
if (!id) { $RT::Logger-debug(failed ..); } else { HOWTO print a
CF
xxx from the loaded article ?; }
Sure, that was my suggestion
You don't need RTFM::Extension::ArticleTEmplate in order to load
On Fri, Feb 25, 2011 at 01:14:35AM +0100, Daniel Schwager wrote:
my $rtfm = RT::FM::Article-new($Ticket-CurrentUser);
my ($id,$msg) = $rtfm-Load(Signature1);
if (!id) { $RT::Logger-debug(failed ..); } else { HOWTO print a
CF
xxx from the loaded article ?; }
Sure, that was my
