Greg,
With apologies if this is off-base but I see process as the answer to your
problem. Whether an issue needs to be tracked for troubleshooting over the
phone, at the desk or in the server room it should be created from the get
go. Here's my rationale - I look at the first comment (STATUS =
: [rt-users] Scrip question...Getting there
slowly...Time Worked
On Feb 9, 2008 2:57 AM, Greg Evans [EMAIL PROTECTED] wrote:
following up on my own post to the list...The following
code is *mostly*
working but there is a GLARING ERROR that makes it unusable
Please NOTE THE ABOVE because if you
As has been mentioned I am working on trying to get a time worked scrip up
and running. So far everything is going well except for one thing, I can
retrieve dates from the ticket without problem and they come through like:
2008-02-08 21:24:49
This seems like a fine format, but once I have 2 of
Subject: [rt-users] Scrip question...Getting there slowly...Time
Worked
As has been mentioned I am working on trying to get a time worked
scrip up and running. So far everything is going well except for one thing,
I can retrieve dates from the ticket without problem and they come
-users@lists.bestpractical.com
Subject: [rt-users] Scrip question...Getting there slowly...Time
Worked
As has been mentioned I am working on trying to get a time worked
scrip up and running. So far everything is going well except for one thing,
I can retrieve dates
