Re: [rt-users] Scrips and Graphics

Thanks for your reply guys, Jerrad, which book do you mean? About the graphics, when I go to the reports page, and make a report, it says: Graphics are not available. How can I enable them? 2009/11/3 Ken Crocker kfcroc...@lbl.gov Sergio, Just Disable the Global scrip and create the

Re: [rt-users] Scrips and Graphics

Jerrad, which book do you mean? RT Essentials. It's mentioned in the signature of every list message. About the graphics, when I go to the reports page, and  make a report, it says: Graphics are not available. How can I enable them? Rebuild RT, satisfying the requisite dependencies e.g; GD

[rt-users] Scrips and Graphics

Hi, I have two questions: The first one, I would like to not send e-mail to the requestor, but just in a specific queue. Can I do this ? I couldnt remove the scrip from the specific queue. Second, How can I enable graphics in my RT ? Thanks in advance. -- Sergio Roberto Charpinel Jr.

Re: [rt-users] Scrips and Graphics

On Tue, Nov 3, 2009 at 13:12, Sergio Charpinel Jr. sergiocharpi...@gmail.com wrote: The first one, I would like to not send e-mail to the requestor, but just in a specific queue. Can I do this ? I couldnt  remove the scrip from the specific queue. Make the Autoreply template in that queue

Re: [rt-users] Scrips and Graphics

Sergio, Just Disable the Global scrip and create the autoreply on create in that particular queue. Kenn LBNL On 11/3/2009 10:12 AM, Sergio Charpinel Jr. wrote: Hi, I have two questions: The first one, I would like to not send e-mail to the requestor, but just in a specific queue. Can I