: [rt-users] Search not working
I have checked all of those logs and cannot find any error that is
connected.
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, January 08, 2007 3:17 PM
To: Kyle Sharp
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users
-users@lists.bestpractical.com
Subject: RE: [rt-users] Search not working
I have checked all of those logs and cannot find any error that is
connected.
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, January 08, 2007 3:17 PM
To: Kyle Sharp
Cc: rt-users
I am continually frustrated by the search function in the RT program. I
want to search through the content of a ticket, but everytime I attemp to I
get a returned result of zero. Even if I go to an advanced search and enter
content LIKE 'word' I still get a result of nothing. However, I am able
Best as I can tell, simple search just searches subjects.
After you search using simple search if you click on Edit Search
you'll see something like ( Subject LIKE 'search term' ).
So you can see that the search you are executing is not looking at the
body of tickets.
Kyle Sharp wrote:
Try doing your search with fulltext:search term. Does that turn up what
you need?
John Arends wrote:
Best as I can tell, simple search just searches subjects.
After you search using simple search if you click on Edit Search
you'll see something like ( Subject LIKE 'search term' ).
So you
I have just attempted a fulltext:word search and have returned zero results.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jon Daley
Sent: Monday, January 08, 2007 2:09 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Search not working
On Mon, Jan 08, 2007 at 03:14:42PM -0800, Kyle Sharp wrote:
I have just attempted a fulltext:word search and have returned zero results.
What do you have in your system, database, RT and apache logs? Are there
any error messages we could use as a hint of what's going wrong?
I have checked all of those logs and cannot find any error that is
connected.
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, January 08, 2007 3:17 PM
To: Kyle Sharp
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Search not working
On Mon
