Hi:
We recently upgraded from RT 3.6.1 to 3.8.6 and have noticed two changes in
search behavior. I have spent hours pouring over the wiki, searchable
mailing lists archives, and documentation and could find nothing on these
two issues.
1 - When you do a simple search by ticket number, instead
Are these bugs? Any assistance you can provide would be extremely
appreciated!
You appear to have some misconfiguration or inadequate ACLs.
Both actions result in the desired behavior on our local 3.8.6
--
Cambridge Energy Alliance: Save money. Save the planet.
On Thu, Mar 11, 2010 at 17:01, Jerrad Pierce
jpie...@cambridgeenergyalliance.org wrote:
Are these bugs? Any assistance you can provide would be extremely
appreciated!
You appear to have some misconfiguration or inadequate ACLs.
Both actions result in the desired behavior on our local 3.8.6
Hi Jerrad:
Thank you for your response. Any suggestions on what we can check? We
didn't change any search configurations when we upgraded.
Sara
On Thu, Mar 11, 2010 at 3:02 PM, Jerrad Pierce
jpie...@cambridgeenergyalliance.org wrote:
On Thu, Mar 11, 2010 at 17:01, Jerrad Pierce
Thank you for your response. Any suggestions on what we can check? We
didn't change any search configurations when we upgraded.
Make sure you applied all of the database upgrades and
recheck your ACLs with RightsMatrix?
--
Cambridge Energy Alliance: Save money. Save the planet.