> I would like the self service reports for open and closed tickets to set desc > by ticket id and even though this is our default setting in the config file > the self service reports do not seem to use this setting.
> Can someone point me in the right direction for adjusting these 2 reports. > > Thanks > > Joe Joe Kirby , Assistant Vice President, Business Systems Division of Information Technology (DoIT) Support Response - http://www.umbc.edu/doit Administration 627 Office - 410-455-3020 Email - ki...@umbc.edu
