Re: [rt-users] Slow ticket search page becoming a problem

2007-11-21 Thread Dirk Pape
Hello, --Am 18. November 2007 22:17:42 +0300 schrieb Ruslan Zakirov [EMAIL PROTECTED]: Script creates schema and data. The following query must use range search for the second table instead of 'ref'. so this is from our site: Reading table information for completion of table and column

RE: [rt-users] Slow ticket search page becoming a problem

2007-11-18 Thread Wojciech Jawor
ticket search page becoming a problem Heya, guys. Finally I found some time to test this problem on mysql 5.0 and even has writen a script to reproduce it, but it showed that mysql 5.0.45 has no this bug. My script and doogles helped me to prove that it really works as expected. So I really

Re: [rt-users] Slow ticket search page becoming a problem

2007-11-18 Thread Ruslan Zakirov
Script creates schema and data. The following query must use range search for the second table instead of 'ref'. SELECT STRAIGHT_JOIN g.id FROM acl a, grp g WHERE g.type = a.type AND ( ( g.domain = 'RT::Ticket-Role' AND g.instance = 10 ) OR ( g.domain = 'RT::Queue-Role'

Re: [rt-users] Slow ticket search page becoming a problem

2007-11-18 Thread Bekeny BALINT
on Monday and let you know how it works. Thanks, Wojtek -Original Message- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Saturday, November 17, 2007 5:54 PM To: Wojciech Jawor; Philip Kime; RT users Subject: Re: [rt-users] Slow ticket search page becoming a problem Heya, guys. Finally

Re: [rt-users] Slow ticket search page becoming a problem

2007-11-17 Thread Ruslan Zakirov
Heya, guys. Finally I found some time to test this problem on mysql 5.0 and even has writen a script to reproduce it, but it showed that mysql 5.0.45 has no this bug. My script and doogles helped me to prove that it really works as expected. So I really recommend upgrade to 5.0.45 at least for

Re: [rt-users] Slow ticket search page becoming a problem

2007-11-17 Thread Jesse Vincent
On Sun, Nov 18, 2007 at 04:54:03AM +0300, Ruslan Zakirov wrote: Heya, guys. Finally I found some time to test this problem on mysql 5.0 and even has writen a script to reproduce it, but it showed that mysql 5.0.45 has no this bug. My script and doogles helped me to prove that it really

Re: [rt-users] Slow ticket search page becoming a problem

2007-06-28 Thread Ruslan Zakirov
Hi, guys. The explain is bad :( I mean gives us nothing good. I think we need an index on the Groups table to make it better. Run the following query to create an index. This may take some time, but I'm not sure how much, depends on size of the table. CREATE INDEX RUZ_G1 ON Groups(Type,

FW: [rt-users] Slow ticket search page becoming a problem

2007-06-15 Thread Wojciech Jawor
PROTECTED] Sent: Thu 26/04/2007 17:34 To: Philip Kime Cc: Jesse Vincent; Todd Chapman; RT Users Subject: Re: [rt-users] Slow ticket search page becoming a problem Philip, please try the following query and send us times and EXPLAIN: SELECT STRAIGHT_JOIN DISTINCT main.* FROM ACL ACL_4, Groups

Re: FW: [rt-users] Slow ticket search page becoming a problem

2007-06-15 Thread Ruslan Zakirov
a huge problem for us. Thanks, Wojciech Jawor Software Architect Shopzilla, Inc. -Original Message- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Thu 26/04/2007 17:34 To: Philip Kime Cc: Jesse Vincent; Todd Chapman; RT Users Subject: Re: [rt-users] Slow ticket search page becoming

Re: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Jesse Vincent
That looks suspiciously like the problem I'd been talking to you about before, Todd. On Apr 25, 2007, at 11:27 PM, Philip Kime wrote: I know I asked this before but I've been swamped and lost track of there the discussion got to. RT 3.6.3, Mysql 5.0.27. The main ticket search page is

Re: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Ruslan Zakirov
as far as I can see estimation of rows is very wrong I do think it's mysql bug, I suggest you rebuild all indexes and run analyze on tables. On 4/26/07, Jesse Vincent [EMAIL PROTECTED] wrote: That looks suspiciously like the problem I'd been talking to you about before, Todd. On Apr 25, 2007,

RE: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Philip Kime
The problem seems to be caused by the ORDER BY clause. If I remove this, it's very fast. PK From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Thursday, April 26, 2007 6:00 AM To: Todd Chapman Cc: Philip Kime; RT Users Subject: Re: [rt-users] Slow ticket

RE: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Philip Kime
that this would need a SearchBuilder mod to force the use of the index related to the ORDER BY clause? PK From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Thursday, April 26, 2007 6:00 AM To: Todd Chapman Cc: Philip Kime; RT Users Subject: Re: [rt-users] Slow ticket

Re: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Ruslan Zakirov
Philip, please try the following query and send us times and EXPLAIN: SELECT STRAIGHT_JOIN DISTINCT main.* FROM ACL ACL_4, Groups Groups_3, CachedGroupMembers CachedGroupMembers_2, Principals Principals_1, Users main WHERE ((ACL_4.PrincipalType = Groups_3.Type)) AND

RE: [rt-users] Slow ticket search page becoming a problem

2007-04-26 Thread Philip Kime
PROTECTED] Sent: Thursday, April 26, 2007 5:34 PM To: Philip Kime Cc: Jesse Vincent; Todd Chapman; RT Users Subject: Re: [rt-users] Slow ticket search page becoming a problem Philip, please try the following query and send us times and EXPLAIN: SELECT STRAIGHT_JOIN DISTINCT main.* FROM ACL ACL_4

[rt-users] Slow ticket search page becoming a problem

2007-04-25 Thread Philip Kime
I know I asked this before but I've been swamped and lost track of there the discussion got to. RT 3.6.3, Mysql 5.0.27. The main ticket search page is really slow to load, typically 45 seconds, sometimes longer. Problem query and explain below. It's starting to become a problem for us. Seems