Re: [rt-users] Special situation and Custom Fields

2010-06-24 Thread Kevin Falcone
On Wed, Jun 23, 2010 at 10:00:51AM -0700, Kenneth Crocker wrote: Getting rights of almost any kind, especially in terms of tickets (ie. Ticket Custom Fields), requires a user to be privileged. You can certainly grant rights to the Unprivileged or Everyone group The problem Joe is having

[rt-users] Special situation and Custom Fields

2010-06-23 Thread Joe Kirby
I have a queue setup for Everyone to have CreateTicket but not SeeQueue. We did this on purpose so the general unpriviliged user would not see the queue but we wanted it available to unprivileged faculty via the url for create ticket with the queue number as an entry point on a special

Re: [rt-users] Special situation and Custom Fields

2010-06-23 Thread Kenneth Crocker
Joe, Getting rights of almost any kind, especially in terms of tickets (ie. Ticket Custom Fields), requires a user to be privileged. I'm curious; why, exactly, do you have a problem with allowing SeeQueue to everyone? Kenn LBNL On Wed, Jun 23, 2010 at 9:14 AM, Joe Kirby ki...@umbc.edu wrote: