On Wed, Jun 23, 2010 at 10:00:51AM -0700, Kenneth Crocker wrote:
Getting rights of almost any kind, especially in terms of tickets (ie.
Ticket Custom Fields),
requires a user to be privileged.
You can certainly grant rights to the Unprivileged or Everyone group
The problem Joe is having
I have a queue setup for Everyone to have CreateTicket but not
SeeQueue. We did this on purpose so the general unpriviliged user
would not see the queue but we wanted it available to unprivileged
faculty via the url for create ticket with the queue number as an
entry point on a special
Joe,
Getting rights of almost any kind, especially in terms of tickets (ie.
Ticket Custom Fields), requires a user to be privileged.
I'm curious; why, exactly, do you have a problem with allowing SeeQueue to
everyone?
Kenn
LBNL
On Wed, Jun 23, 2010 at 9:14 AM, Joe Kirby ki...@umbc.edu wrote: