Re: [rt-users] Spreadsheet configuration

2013-03-08 Thread Явор Маринов
It seems that this status finished is added in ActiveStatus directive, while my task is to link between finished and resolved and i wasn't able to convinmy superiors in this. However, now i can see that my question is far from silly - it's just no sense at all :( I'm sorry to post such thing

[rt-users] Spreadsheet configuration

2013-03-07 Thread Явор Маринов
Hello RT list, My question may sound silly, but I really need your advice, because coding is not my best side. I have a request from our managers - once they open a queue, there is a link on the right corner Spreadsheet, and it's exporting the queue's information into file. I need to link the

Re: [rt-users] Spreadsheet configuration

2013-03-07 Thread Kevin Falcone
On Thu, Mar 07, 2013 at 10:32:59AM +0200, Явор Маринов wrote: My question may sound silly, but I really need your advice, because coding is not my best side. I have a request from our managers - once they open a queue, there is a link on the right corner Spreadsheet, and it's exporting the