Re: [rt-users] Stop viewing in RT at a Glance

2009-09-09 Thread Drew Barnes
This hasn't been updated on the wiki since 3.2.2 (as far as I know) but it should work with minimal tweaking. http://wiki.bestpractical.com/view/TicketsPerQueue On 9/8/09 5:53 PM, Jerrad Pierce jpie...@cambridgeenergyalliance.org wrote: Take away their ability to SeeTicket in the unwanted

Re: [rt-users] Stop viewing in RT at a Glance

2009-09-09 Thread Drew Barnes
? -Original Message- From: Drew Barnes [mailto:barne...@ucrwcu.rwc.uc.edu] Sent: Wednesday, September 09, 2009 9:15 AM To: Jerrad Pierce; Lander, Scott Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Stop viewing in RT at a Glance This hasn't been updated on the wiki

[rt-users] Stop viewing in RT at a Glance

2009-09-08 Thread Lander, Scott
All, I seem to have set (globally) an extra permission somewhere, and I can't figure out just what it is... In RT3.8.4, in RT at a glance.Globally, I have unowned tickets, My Tickets and Bookmarked Tickets as viewable (global dashboard). As it sits, any priveleged user users this

Re: [rt-users] Stop viewing in RT at a Glance

2009-09-08 Thread Jerrad Pierce
Take away their ability to SeeTicket in the unwanted queues, otherwise, you'll have to have a custom glancelet/widget (not dashboard, those are something else) for each group. -- Cambridge Energy Alliance: Save money. Save the planet. ___