We are in the process of upgrading our RT installation from 3.4.2 (to 3.6.4).
As part of the upgrade, we were planning to restructure RT to allow additional
groups within our lab use RT (previously we just used it within our own group).
Part of that plan involved moving from having multiple queues
On Oct 23, 2007, at 8:59 AM, Matthew Goheen wrote:
We are in the process of upgrading our RT installation from 3.4.2
(to 3.6.4).
As part of the upgrade, we were planning to restructure RT to allow
additional
groups within our lab use RT (previously we just used it within our
own group).
Have you done a FULL VACUUM ANALYZE recently? It looks like the
statistics engine is...confused. That's the best way to reset it.
I didn't think that would help as the data was just imported a week ago, and
almost nothing has been done to the database since.
However, this morning I tried
the old version had problems...
- Matt
-Original Message-
From: Matthew Goheen [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 23, 2007 11:48 AM
To: 'Jesse Vincent'
Cc: 'rt-users@lists.bestpractical.com'
Subject: RE: [rt-users] Strange custom field performance
issue
