Re: [rt-users] Tickets created with ???? In subject and header fields

2010-02-05 Thread Curtis Bruneau
I suspect it has to do with subject length in the header and encoded characters. Seems to be an exim issue. I've read a few pages describing some fixes. I'd do a search for exim rfc2047 subject Curtis Coco, Alex wrote: I am stumped here, I have emails coming in from users in Asia where the

[rt-users] Tickets created with ???? In subject and header fields

2010-02-04 Thread Coco, Alex
I am stumped here, I have emails coming in from users in Asia where the subject and from headers contain encoded characters for their local language, when the ticket is created in RT the header fields display ??? Instead of the localized character set but the bodies of these emails also contain

Re: [rt-users] Tickets created with ???? In subject and header fields

2010-02-04 Thread Emmanuel Lacour
On Thu, Feb 04, 2010 at 02:56:52PM -0500, Coco, Alex wrote: I am stumped here, I have emails coming in from users in Asia where the subject and from headers contain encoded characters for their local language, when the ticket is created in RT the header fields display ??? Instead of the