Re: [rt-users] Tickets links are lost after upgrade to 4.0.9

2013-02-28 Thread Kevin Falcone
On Wed, Feb 27, 2013 at 09:11:51PM +, olavo wrote: > We recently upgraded from ver 3.6 to ver. 4.0.9,and one of the things a we > noticed was that old ticket links are lost and we can no longer see the > references in history of each ticket. > > The links are probably lost due to change in Org

Re: [rt-users] Tickets links are lost after upgrade to 4.0.9

2013-02-27 Thread Jeffrey Fearn
I'm sure there should be a less intrusive way, but here is how I do it in MySQL. update Links set Base = replace(Base, 'foo.example.com', 'bar.example.com'); update Links set Target = replace(Target, 'foo.example.com', 'bar.example.com'); update Transactions set NewValue = replace(NewValue, 'foo.

[rt-users] Tickets links are lost after upgrade to 4.0.9

2013-02-27 Thread olavo
Hi We recently upgraded from ver 3.6 to ver. 4.0.9,and one of the things a we noticed was that old ticket links are lost and we can no longer see the references in history of each ticket. The links are probably lost due to change in Organisation name change. Is there a easier way to fix this? Lin