Hi Alex,
Thank you for your answer.
I have give all right necessery for requestor but i got same issue.
I have not modified the scrip.
2016-12-15 22:06 GMT+01:00 Alex Hall :
> My immediate thought is a rights problem. If you go to Admin > Global >
> Group Rights, click the Requestors group, and
My immediate thought is a rights problem. If you go to Admin > Global >
Group Rights, click the Requestors group, and find the rights for the
transactions you're sending, are they enabled? Same for the group(s) to
which the requestor belongs. That is, can the requestor, at some level,
view comments
Hello,
I'm using correspondence template and "On Correspond Notify Requestors and
Ccs" scrip for notify requestors when incident is resolved. but requestor
receive only :
Transaction appears to have no content.
when i send comment all is fine. This issue occurre only when i send
message to requ
