Re: [rt-users] Tree queue

2015-07-31 Thread Emmanuel Manganneau
Found a bug in Record_Local.pm, leading misbehavior of Articles and Topics. Here is the code. Le 29/07/2015 06:21, Emmanuel Manganneau a écrit : Forgot share/html/Admin/Queues/Modify.html -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris

Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau
Forgot share/html/Admin/Queues/Modify.html -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37- Fax: +33 (0) 1 43 35 00 76 emangann...@easter-eggs.com - http://www.easter-eggs.c

Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau
Ok, here it comes. Be gentle, for I was discovering RT by the time :) There is still a pb : for CFs ans scrip you have to set "Apply to" because the General case wont work, unless you make your queue inherits from General. I use Attributes to store data (parents) because one of the goal was t

Re: [rt-users] Tree queue

2015-07-28 Thread Aaron Guise
Sounds very intriguing to me too. So color me interested :) *Regards,* *Aaron Guise* * 07 850 3231 027 704 5306 aa...@guise.net.nz * On Wed, Jul 29, 2015 at 3:39 AM, Emmanuel Manganneau < emangann...@easter-eggs.com> wrote: > H

Re: [rt-users] Tree queue

2015-07-28 Thread Joop
On 28-7-2015 17:39, Emmanuel Manganneau wrote: > Hi, > > I've wrote a bit of code in order to have inheritance in queues; > this could help you having hundreds of queues and manage them by using > a tree. > > Tell me if you're interested. > Things inherited : > - CF, > - group rights, > - templates

Re: [rt-users] Tree queue

2015-07-28 Thread Emmanuel Manganneau
Hi, I've wrote a bit of code in order to have inheritance in queues; this could help you having hundreds of queues and manage them by using a tree. Tell me if you're interested. Things inherited : - CF, - group rights, - templates. Not inherited (but could be, actually it's a choice) : scrips

[rt-users] Tree queue

2015-06-16 Thread Alain Le Drezen
Hi, Is there a way to create tree queue. We will have to manage hundreds of queue and we realy need a tree. Thank's for your answer. Alain