[rt-users] Upgrade problems (seems to be between 4.0.18 and 4.1.0)

2013-12-20 Thread James Craig
I am in the process of doing a long-needed upgrade, but have hit a stumbling block. Any help would be appreciated! /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database --action upgrade --prompt-for-dba-password In order to create or update your RT database, this script

Re: [rt-users] Upgrade problems (seems to be between 4.0.18 and 4.1.0)

2013-12-20 Thread Kevin Falcone
On Fri, Dec 20, 2013 at 09:57:37AM -0500, James Craig wrote: I am in the process of doing a long-needed upgrade, but have hit a stumbling block. Any help would be appreciated! Processing 4.1.0 Now inserting data. Couldn't finish 'upgrade' step. ERROR: One of initial functions failed:

Re: [rt-users] Upgrade problems (seems to be between 4.0.18 and 4.1.0)

2013-12-20 Thread James Craig
On Fri, 20 Dec 2013, Kevin Falcone wrote: On Fri, Dec 20, 2013 at 09:57:37AM -0500, James Craig wrote: I am in the process of doing a long-needed upgrade, but have hit a stumbling block. Any help would be appreciated! Processing 4.1.0 Now inserting data. Couldn't finish 'upgrade' step.

Re: [rt-users] Upgrade problems (seems to be between 4.0.18 and 4.1.0)

2013-12-20 Thread Kevin Falcone
On Fri, Dec 20, 2013 at 02:57:36PM -0500, James Craig wrote: Just to follow up, it turns out the documentation I had was wrong; the old version was 3.4.2 your comment about the HomepageSettings made me question the notes I was working from.