Re: [rt-users] Web interface configuration question

2009-10-06 Thread Easyrider Inquiry
I think this is now VERY close to working correctly. Just a matter of finding the right httpd.conf combination The following works perfectly except that it runs out of the root. Shows correct WebLogo. Requires RT_siteconfig.pm: $WebPath = ''; What I want is to access RT via

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Easyrider Inquiry
Bennett, Bevan (IS) wrote: # RT Stuff Alias /rt/ /opt/rt3/share/html/ Alias /rt /opt/rt3/share/html/ Alias /helpdesk/ /opt/rt3/share/html/ Alias /helpdesk /opt/rt3/share/html/ NameVirtualHost *:80 # Tried 443, no-go VirtualHost *:80 # Ditto ServerAdmin Certified_Today[at]Easyrider.com

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Easyrider Inquiry
When you get the internal server error, what shows up in your webserver error_log? The big difference I see between your original and mine is that you have a ScriptAlias instead of a SetHandler. It looks like you're configured to use fastCGI (via the scriptAlias) rather than mod_perl (like I

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Easyrider Inquiry
The images are because we didn't deal with NoAuth yet. Now that we've gotten this far, try adding a second location directive right after the first with: Location /rt/NoAuth/images SetHandler default /Location That should turn off the FastCGI for the image directory (as per

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Easyrider Inquiry
Bennett, Bevan (IS) wrote: So adding the SetHandler directive for the images directory didn't fix your logo? That's what did it for me. I'd help more explicitly, but I don't have fastCGI and don't want to figure out how to install it. (mod_perl came in a handy package for my distro). The

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Lander, Scott
-boun...@lists.bestpractical.com] On Behalf Of Easyrider Inquiry Sent: Monday, October 05, 2009 9:58 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Web interface configuration question Bennett, Bevan (IS) wrote: So adding the SetHandler directive for the images directory didn't

Re: [rt-users] Web interface configuration question

2009-10-05 Thread Easyrider Inquiry
Lander, Scott wrote: For what its worth, I couldn't get the logo to work until I replaced local/html/NoAuth/images/bplogo.gif with my own (IE named mine bplogo.gif) and, make sure it is no larger then the original size I think this is VERY close to working correctly. Just a matter of

Re: [rt-users] Web interface configuration question - moving RT off of root

2009-10-04 Thread Jerrad Pierce
This is all a matter of Apache config. I have a web site on this server at /var/www/html that RT has taken Because you've told it to:    DocumentRoot /opt/rt3/share/html/ And you do need to set Webpath, it fixes the next problem you'll run into. -- Cambridge Energy Alliance: Save money. Save

Re: [rt-users] Web interface configuration question - moving RT off of root

2009-10-04 Thread Easyrider Inquiry
Jerrad Pierce wrote: This is all a matter of Apache config. I have a web site on this server at /var/www/html that RT has taken Because you've told it to: DocumentRoot /opt/rt3/share/html/ And you do need to set Webpath, it fixes the next problem you'll run into.