I was reading over the Scripts section of RT Essentials.
As stated $self - TicketObj - status eq 'deleted';
Is true whenever the status is changed to deleted.
Can someone point me the correct direction with a code line that would say:
if the value of CustomFiled Retry is 2
Thanks
On Tue, May 7, 2013 at 8:44 PM, Raymond Corbett
raymond.corb...@arcproductions.com wrote:
I was reading over the Scripts section of RT Essentials. ** **
** **
As stated $self - TicketObj - status eq ‘deleted’;
It should be Status not status.
Is true whenever the status is changed to