On Wed, Feb 27, 2013 at 06:13:49PM +, Edsall, William (WJ) wrote:
I've created a project dashboard which we would like the general community
to access without
any special privileges. By default, the user is unprivileged and can only
see SelfService. We
do not want to mark users
otherwise.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, February 28, 2013 11:04 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Dashboards for unprivileged
Edsall, William (WJ) wjeds...@dow.com wrote:
The dashboards show a summary of unresolved and resolved tickets for a
particular queue. We have separate dashboards for separate queues.
There is nothing in particular that we wish to hide - I think allowing
everyone to be privileged by default
On Tue, Jul 19, 2011 at 11:57:41AM +0100, Kristian Davies wrote:
Would I be right in saying that dashboards are for notification rather
than a default view in 'RT at a glance' ?
We have different support departments and we'd like to give each one a
default set of 'RT at a glance'
This
Hi
it is possible someone has already reported this
but I did not find by a quick check on iss...@bestpractical.com.
when I select Frequency = Monday through Friday
for a subscription to a Dashboard
then I see None on the Home page Dashboard widget
in the Subscription column
See the attached
(11/02/08 12:38), Gerard FENELON wrote:
Hi
it is possible someone has already reported this
but I did not find by a quick check on iss...@bestpractical.com.
when I select Frequency = Monday through Friday
for a subscription to a Dashboard
then I see None on the Home page Dashboard widget
in
Hi all,
I'm looking for a way to enable my users to see 1 particular dashboard
in the selfservice... i copied the dashboards folder to selfservice
and given the unprivilaged group the SeeDashboards right... i created
the dashboard, taped on the link:
Dashboards are neat, but they suffer from some pretty severe
limitations in the scheduling department.
1. Repeated schedule times -- how about at 8am, noon, and 4pm? To do
this, I have to create three duplicate dashboards under three
different names.
2. Useful schedule times. In
On Mon, Feb 23, 2009 at 08:51:20PM -0800, Jo Rhett wrote:
Dashboards are neat, but they suffer from some pretty severe
limitations in the scheduling department.
1. Repeated schedule times -- how about at 8am, noon, and 4pm? To do
this, I have to create three duplicate dashboards under
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
tickets, etc. Any time I find myself doing the same operation
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
tickets,
On Fri, Jan 30, 2009 at 01:45:21PM -0800, Jo Rhett wrote:
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to
On Jan 30, 2009, at 1:51 PM, Jesse Vincent wrote:
Do you have the search results on your homepage? Are you asking to put
the tickets found by the search in your menu sidebar?
No, just the search link itself in the sidebar.
Yes, I could put the search results in my home page, but unlike most
Any suggestions as to reasons why Dashboards would not appear under the
Preferences menu in 3.8.1?
This is a brand new installation build from src on CentOS 5.2, mySQL
5.0.45, Apache 2.2.9, Perl 5.10.0 and mod_perl 2.0.4.
Thanks,
Todd
___
*Smacks self on head*
Found it. I was led in the wrong direction by the only entry in the
Wiki regarding Dashboards which says.
You can create, modify, and subscribe to dashboards by going to
Preferences then Dashboards.
Mayhaps this should be updated to say.
by going to Tools then
Todd,
The dashboards got elevated out of the preferences into tools during
the beta period, as they're a shared resource that didn't deserve to
be buried quite so deeply ;)
Could you do me the favor of updating the wiki?
Thanks,
Jesse
On Sep 9, 2008, at 11:09 AM, Todd A. Green wrote:
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