[rt-users] eMail filtering:

2014-01-29 Thread Duncan Carter
Hello all, Is there a way to filter incoming replies to tickets so that signatures and history of the eMail isn't added to the ticket? I thought I'd seen something about this, but can't now find it. Many thanks in advance,

Re: [rt-users] eMail filtering:

2014-01-29 Thread Kevin Falcone
On Wed, Jan 29, 2014 at 03:22:51PM +, Duncan Carter wrote: Is there a way to filter incoming replies to tickets so that signatures and history of the eMail isn't added to the ticket? While technically possible to do this in a Mail Plugin, it'll be much easier to do before you invoke