Re: [rt-users] excluding queue in RT SQL

Hey Alex, On Thu, Feb 9, 2017 at 9:02 AM, Alex Hall wrote: > Hi all, > Just a quick question, and one I feel like I should know. In RT's > implementation of SQL, how do I specify a queue; name or ID? Just a point of clarification: RT has something called TicketSQL and while

[rt-users] excluding queue in RT SQL

Hi all, Just a quick question, and one I feel like I should know. In RT's implementation of SQL, how do I specify a queue; name or ID? We have a cron job that runs, using SQL to search for tickets. I'm being asked to exclude a specific queue from this search. Do I need to use "queue <> 'queue