Edsall,
The ability to see a Custin Field is a privilege that has to be granted.
check into Privileges/permissions.
Kenn
On Tue, Mar 19, 2013 at 5:36 AM, Edsall, William (WJ) wrote:
> Hello list,
>
> I’m trying to manage with unprivileged users. On the self service page for
> new tickets,
Hello list,
I'm trying to manage with unprivileged users. On the self service page for new
tickets, the users aren't seeing custom fields. Is it possible to make the
ticket submission self service page show custom fields?
William