[rt-users] get rid of 'Goto Ticket' option

2006-10-24 Thread Jim Bureau
ver 3.4.5 Hello, We would like to get rid of this button (towards the top of the screen) for users that have no rights. We would like for our 'customers/requestors' not to be able to randomly punch in ticket numbers to see cases that they are not involved in... Thanks. -- Jim Bureau

RE: [rt-users] get rid of 'Goto Ticket' option

2006-10-24 Thread Ted Serreyn
to their particular queue. Ted Serreyn -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Bureau Sent: Tuesday, October 24, 2006 3:07 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] get rid of 'Goto Ticket' option ver 3.4.5 Hello, We would like