Re: [rt-users] need to run code when user presses a button

2015-03-26 Thread Landon Stewart
On Mar 26, 2015, at 11:52 AM, Al Joslin allen.jos...@gmail.com wrote: I would like to have a button on the display page of a ticket that when clicked runs some code (*) which then causes the display page to refresh I have the code (*) written which queries a remote database and updates an

[rt-users] need to run code when user presses a button

2015-03-26 Thread Al Joslin
I would like to have a button on the display page of a ticket that when clicked runs some code (*) which then causes the display page to refresh I have the code (*) written which queries a remote database and updates an rt ticket based on what it finds - this is all perl code, using

Re: [rt-users] need to run code when user presses a button

2015-03-26 Thread Al Joslin
I've got the buttons into Users, Assets, and Tickets via callbacks -- they went in quite cleanly There's no real page to show as the code doesn't take any params beyond the id of the item being updated, and hitting it just updates that RT item with data from the old Ticketing system (I put the