Greetings,
I am in the early throws of setting up and configuring RT for our
university. I have a question about the granularity with which to create
queues.
First off, is there a performance or otherwise soft or hard limit on the
number of queues that are created? Or is the only downside of
Matt,
The performance in RT seems to drop off when the are a lot of users
with a lot of permissions to the tickets in a queue. We have over 75
queues and restrict the ability to update tickets to a select few
(specific groups for specific queues) and we have pretty good performance.
