Re: [rt-users] queue disabled but still getting tickets

2012-08-13 Thread Kevin Falcone
On Wed, Aug 08, 2012 at 09:56:50AM -0500, Aaron Zuercher wrote: I have disabled one of my queues to prevent new ticket submission but new tickets are still showing up. How to I stop this? I don't want to remove the queue because I want to reopen it in a month. I disabled it

[rt-users] queue disabled but still getting tickets

2012-08-08 Thread Aaron Zuercher
I have disabled one of my queues to prevent new ticket submission but new tickets are still showing up. How to I stop this? I don't want to remove the queue because I want to reopen it in a month. I disabled it by going to TOOLS CONFIG QUEUES and unchecking enabled box. Thanks, Aaron