On Wed, Aug 08, 2012 at 09:56:50AM -0500, Aaron Zuercher wrote:
I have disabled one of my queues to prevent new ticket submission but new
tickets are still
showing up. How to I stop this? I don't want to remove the queue because I
want to reopen it
in a month.
I disabled it
I have disabled one of my queues to prevent new ticket submission but new
tickets are still showing up. How to I stop this? I don't want to remove
the queue because I want to reopen it in a month.
I disabled it by going to TOOLS CONFIG QUEUES and unchecking enabled
box.
Thanks,
Aaron