I tried googling and found an unanswered email to this list from 2006.
I also found a bunch of links relating to RT's Lifecycle functionality, but
I wasn't able to figure out if there was a built in way for RT to
auto-resolve/reject/(some other status) tickets that have been stalled for
a period
On Tue, Aug 4, 2015 at 1:41 PM, Mike Johnson mike.john...@nosm.ca wrote:
I tried googling and found an unanswered email to this list from 2006.
I also found a bunch of links relating to RT's Lifecycle functionality, but
I wasn't able to figure out if there was a built in way for RT to
