Re: [rt-users] rt-client ruby gem - getting started

2013-05-06 Thread Jim Brandt
What is it you are trying to do that isn't working? Looking at the methods available, it seems they mirror the RT CLI methods: http://rt-client.rubyforge.org/ So if you want to show a ticket like your example, it seems you would call rt.show and pass the ticket id. On 5/4/13 1:33 PM, Peter

Re: [rt-users] rt-client ruby gem - getting started

2013-05-06 Thread Eli Boaz
Peter, I had slightly more success with an older version of Ruby and the rt/client gem. Here's the info from RVM: ruby-1.8.7-p371 [ i686 ] I was also encountering problems with manipulating objects despite this. If you find a solution, there are others interested. In the interest of