What is it you are trying to do that isn't working? Looking at the
methods available, it seems they mirror the RT CLI methods:
http://rt-client.rubyforge.org/
So if you want to show a ticket like your example, it seems you would
call rt.show and pass the ticket id.
On 5/4/13 1:33 PM, Peter
Peter,
I had slightly more success with an older version of Ruby and the
rt/client gem. Here's the info from RVM:
ruby-1.8.7-p371 [ i686 ]
I was also encountering problems with manipulating objects despite this.
If you find a solution, there are others interested.
In the interest of