[rt-users] unsubscribed from dashboard for a user who has left

2013-05-21 Thread Andy Lee
Hi, I got a system dashboard that is setup. And the user use to be subscribed to the dashboards to get reports daily. It appears the user is still receiving emails from the reports. How can i remove the user from the system dashboard reporting? thanks, andy -- RT Training in Seattle, June

Re: [rt-users] unsubscribed from dashboard for a user who has left

2013-05-21 Thread Thomas Sibley
On 05/21/2013 11:13 AM, Andy Lee wrote: I got a system dashboard that is setup. And the user use to be subscribed to the dashboards to get reports daily. It appears the user is still receiving emails from the reports. How can i remove the user from the system dashboard reporting? There's

Re: [rt-users] unsubscribed from dashboard for a user who has left

2013-05-21 Thread Andy Lee
Hi Thomas, Would it be possible for me to perform the following two options: 1. Delete the system dashboard reports and then just recreate a new one, would that clear out his account? 2. I take it that disabling his account is not an option? I disabled the user account but it appears that