Re: [rt-users] use customFields extracted by ExtractCustomFieldValues in creation mail

2015-02-09 Thread Arnaud Abélard
w to put a scrip in transactionbatch mode, but it works! Arnaud Kenn Sent from my Windows PhoneFrom: Arnaud Abélard Sent: ‎2/‎6/‎2015 8:29 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] use customFields extracted by ExtractCustomFieldValues in creation mail Hello, I have a workin

Re: [rt-users] use customFields extracted by ExtractCustomFieldValues in creation mail

2015-02-06 Thread Kenneth Crocker
: rt-users@lists.bestpractical.com Subject: [rt-users] use customFields extracted by ExtractCustomFieldValues in creation mail Hello, I have a working instance of RT 4.2.9. Everything has been running as expected for years (started with RT 3.8). I have a few queues that use custom fields. Upon the creation of a

[rt-users] use customFields extracted by ExtractCustomFieldValues in creation mail

2015-02-06 Thread Arnaud Abélard
Hello, I have a working instance of RT 4.2.9. Everything has been running as expected for years (started with RT 3.8). I have a few queues that use custom fields. Upon the creation of a new ticket, a mail is sent to the queue administrator with the list of the queue's custom fields and their