Hi All,
we are using RT 3.4.6 my problem is that whenever any user create a
ticket he create in default queue.
I want implement a system where before creating any ticket in any queue
user have to chose the queue not into default
can some one please help me on this?
Thanks & Regards
Navin
--
Regards,
Navin Chandra Singh, SSA, Information Systems
IonIdea Enterprise Solutions Pvt. Ltd.
#38-40, Export Promotion Industrial Park
Whitefield, Bangalore - 560066, India
Fax: +91.80.28411391, Mob: +91. 9886756921
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Why am I doing it, What the results might be and Will I be successful. Only when you
think deeply and find satisfactory answers to these questions, go ahead."
Chanakya quotes (Indian politician, strategist and writer,350 BC-275 BC)
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