Re: AW: Re: [rt-users] clean up user table

2007-11-30 Thread Ruslan Zakirov
On Nov 27, 2007 9:25 PM, Kenneth Marshall [EMAIL PROTECTED] wrote: On Tue, Nov 27, 2007 at 09:49:45AM -0800, Gordon Messmer wrote: Kenneth Marshall wrote: The time to open and display a ticket varies based on the number of transactions involved, but typically takes on the order of 1-3s.

AW: Re: [rt-users] clean up user table

2007-11-27 Thread Ham MI-ID, Torsten Brumm
Hi, Make sure to delete the users in a safe way with rtx-shredder and not directly from the db. Btw, about how many users we talk? We have NO performance problems with 30.000 active and a half a million inactive users Torsten -Original Message- From: [EMAIL PROTECTED] [EMAIL

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Sven Sternberger
Hello! I also want to see only real users in my DB, it is not about performance, but it would be nice number to show the management. On Di, 2007-11-27 at 09:42 +0100, Ham MI-ID, Torsten Brumm wrote: Make sure to delete the users in a safe way with rtx-shredder and not directly from the db.

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Gordon Messmer
Ham MI-ID, Torsten Brumm wrote: Hi, Make sure to delete the users in a safe way with rtx-shredder and not directly from the db. I'd prefer to, but as I said before, it doesn't work. The newest version of rtx-shredder has a User plugin that has a no_tickets option, but when I use that, it

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Gordon Messmer
Sven Sternberger wrote: oops! On Di, 2007-11-27 at 10:07 +0100, Sven Sternberger wrote: But rtx-shredder don't give you a simple way to delete all users without a ticket, so you have to combine the select statement from Gordon, and then call rtx-shredder so Geordons sql statemaent is of

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Kenneth Marshall
Here is our instance data, not slow at all: rt36=# select count(*) from CachedGroupMembers; count - 1163547 (1 row) rt36=# select count(*) from GroupMembers; count 353086 (1 row) rt36=# select count(*) from Groups; count 473803 (1 row) rt36=# select

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Gordon Messmer
Kenneth Marshall wrote: Here is our instance data, not slow at all: I'm willing to consider that I'm looking in the wrong place... When you open a ticket, what's the time to display on your instance? Which DB are you using, and what tuning did you do to it?

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Kenneth Marshall
On Tue, Nov 27, 2007 at 08:36:42AM -0800, Gordon Messmer wrote: Kenneth Marshall wrote: Here is our instance data, not slow at all: I'm willing to consider that I'm looking in the wrong place... When you open a ticket, what's the time to display on your instance? Which DB are you using,

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Gordon Messmer
Kenneth Marshall wrote: The time to open and display a ticket varies based on the number of transactions involved, but typically takes on the order of 1-3s. With RT3 3.6.5 and PG 8.1.9, I'm seeing newish tickets open in a little more than two seconds. I don't have numbers for MySQL 5, but I

Re: AW: Re: [rt-users] clean up user table

2007-11-27 Thread Kenneth Marshall
On Tue, Nov 27, 2007 at 09:49:45AM -0800, Gordon Messmer wrote: Kenneth Marshall wrote: The time to open and display a ticket varies based on the number of transactions involved, but typically takes on the order of 1-3s. With RT3 3.6.5 and PG 8.1.9, I'm seeing newish tickets open in a little