Re: [rt-users] Automatically computing the value of a custom field or adding hyperlinks to custom fields

2010-01-13 Thread Emmanuel Lacour
On Wed, Jan 13, 2010 at 12:18:15PM +0100, Carlos Garcia Montoro wrote: Hi, My institution is being enforced to calculate the costs of the services that it provides in a currency that we call Service Unit (SU for short). We have some queues that represent different kinds of work provided by

Re: [rt-users] Automatically computing the value of a custom field or adding hyperlinks to custom fields

2010-01-13 Thread Carlos Garcia Montoro
Emmanuel Lacour wrote: On Wed, Jan 13, 2010 at 12:18:15PM +0100, Carlos Garcia Montoro wrote: Hi, My institution is being enforced to calculate the costs of the services that it provides in a currency that we call Service Unit (SU for short). We have some queues that represent different