Hi Josiah,
we have the same problem.
I don't think RT can do anything about this problem, as MUAs used several
different ways to indicate quoted text.
The worst of all is Outlook, and in fact RT very often cannot correctly
identify quoted text when coming from it.
So I have been thinking
@lists.bestpractical.com
Subject: Re: [rt-users] Eliminating quoted text in email web replies
Hi Josiah,
we have the same problem.
I don't think RT can do anything about this problem, as MUAs used several
different ways to indicate quoted text.
The worst of all is Outlook, and in fact RT very often cannot
this as a new feature
request.
Joseph Wagner
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On
Behalf Of Guadagnino Cristiano
Sent: Tuesday, August 11, 2015 3:28 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Eliminating quoted text in email web replies
Hi
I have been trying to watch this ticket to see if someone has a solution,
but there have not been any replies. Does anyone know how to remove the
quoted text in an email sent to RT, so the tickets don't get as flooded.
Thanks,
Josiah
On Mon, Jul 27, 2015 at 6:08 PM, Subjected
