Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Jesse Vincent
On Fri, Sep 25, 2009 at 06:28:09PM -0700, Behzad Mahini wrote: Here is what I received (and 12 matches with the id for my 'root') [Sat Sep 26 01:25:15 2009] [warning]: 12 at ./replace_password.pl line 15. (./replace_password.pl:15) [Sat Sep 26 01:25:15 2009] [warning]: 0That is already

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Behzad Mahini
None whatsoever. Everything was working fine prior to the ModifySelf change of mine, and all I wanted to do was grant my users the privilege to be able to change their own passwords, using: Configuration Global User Rights user_xyz was Granted ModifySelf -Behzad On Sep 28, 2009,

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Jesse Vincent
On Mon, Sep 28, 2009 at 08:42:11AM -0700, Behzad Mahini wrote: None whatsoever. Everything was working fine prior to the ModifySelf change of mine, and all I wanted to do was grant my users the privilege to be able to change their own passwords, using: Configuration Global

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Behzad Mahini
Only the un-privilged ones. -Behzad On Sep 28, 2009, at 8:50 AM, Behzad Mahini wrote: Only the un-privilged ones. -Behzad On Sep 28, 2009, at 8:44 AM, Jesse Vincent wrote: On Mon, Sep 28, 2009 at 08:42:11AM -0700, Behzad Mahini wrote: None whatsoever. Everything was working fine prior

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Jesse Vincent
On Mon, Sep 28, 2009 at 08:52:35AM -0700, Behzad Mahini wrote: Only the un-privilged ones. I'm stumped. Without looking into your RT, I'm not sure what's going wrong. -Behzad On Sep 28, 2009, at 8:50 AM, Behzad Mahini wrote: Only the un-privilged ones. -Behzad On Sep 28, 2009, at

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-28 Thread Behzad Mahini
So in my situation, I have to do a re-installation of 3.8.4 (and RT-FM RT-IR). Are the following steps in the sequence listed below correct (if anything missing, please comment): 1) back up MySQL (mysqldump) 2) backup (copy) my existing RT_SiteConfig.pm -- to replace the one that gets

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Behzad Mahini
Hoping this additional piece of Information from Apache 'error_log file would provide more clue for debugging: [error]: FAILED LOGIN for root from xx.xxx.xx.xxx (/some_dir_xxx/share/ html/autohandler:268) lines of the code within autohandler that the above error message is

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Jesse Vincent
On Fri, Sep 25, 2009 at 09:03:56AM -0700, Behzad Mahini wrote: Hoping this additional piece of Information from Apache 'error_log file would provide more clue for debugging: Out of curiousity, is there anything interesting in your syslog or database error log? [error]: FAILED

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Behzad Mahini
1) Systemlog MySQL log points: == system.log file: RT[350]: FAILED LOGIN for root from xx.xx.xx.xx (/some_dir_xx//share/ html/autohandler:268) ..which is saying the same thing that my Apache error_log indicated Mysql log files: The only log files that I have for

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Behzad Mahini
Since I had installed RT-FM RT-IR, ...at the command line using the Perl command I decided to include the paths to RT-FM RT-IR libraries (Plugins), and the error message changed (from what I had sent earlier) to the following: $sudo perl -I/usr/local/src/oppresso/rt-3.8.4/lib

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Behzad Mahini
Good News bad News (for me it is still bad News).I took care of the complaint about Undefined subroutine RT::LoadConfig(), by placing all of the following lines in a single file (i.e., replace_password.pl), and executing the following code from the command line (I simply replaced the

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-25 Thread Jesse Vincent
my $u = RT::User-new($RT::SystemUser); $u-Load(root); # add this line: warn $u-id; # replace this line $u-setPassword(secret); with: my ($val,$msg) = $u-setPassword(secret); warn $val, $msg; 2) Executing it: $sudo ./replace_password.pl Change of config option

Re: [rt-users] ModifySelf Privilege Prevents Login

2009-09-24 Thread Behzad Mahini
I also updated the password for User 'root' at the MySQL level, and still I can't log back in using the new password for 'root'. -Behzad On Sep 24, 2009, at 4:56 PM, Behzad Mahini wrote: Using 'root' I granted ModifySelf to another userName, and now I can no longer login using root, neither