On Fri, Aug 02, 2013 at 08:06:30PM +, Brian Haupt wrote:
I am trying to configure the automated email from RT to display the
queue name as part of the ticket id. For example assume the queues are
HR, Contracts, and Accounting. I want the following email alerts
[Contracts # $TicketID]
Kevin,
That did the trick; thank you.
Brian
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, August 02, 2013 4:11 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users
