Re: [rt-users] Problem with attachment size limits

2014-05-29 Thread Darin Perusich
what's the mysql max_allowed_packet set to? Also RT doesn't use PHP, it's written in perl so any php setting would have no effect. -- Later, Darin On Thu, May 29, 2014 at 4:04 PM, Duncan Napier dgnap...@sfu.ca wrote: Hi, I'm running RT 4.0.8, Apache 2.2.24, on CentOS 6.4 (final) with Mysql

Re: [rt-users] Problem with attachment size limits

2014-05-29 Thread Duncan Napier
Hi, It was 1 Mb. I upped it to 4 Mb in my.cnf and everything is now good. Thanks a lot! Duncan. - Original Message - what's the mysql max_allowed_packet set to? Also RT doesn't use PHP, it's written in perl so any php setting would have no

Re: [rt-users] Problem with attachment size limits

2014-05-29 Thread Alex Vandiver
On 05/29/2014 04:42 PM, Duncan Napier wrote: It was 1 Mb. I upped it to 4 Mb in my.cnf and everything is now good. Thanks a lot! RT already explicitly warns during database setup, as well as during server startup, if the max_allowed_packet is 1M or less. Always read the warning messages, and

Re: [rt-users] Problem with attachment size limits

2014-05-29 Thread Duncan Napier
The only errors I found in the Apache log were the mod_fastcgi errors, as the default upload size for fastCGI is 128K. Once I upped that, the errors went away, but uploads were still for failing uploads 1 Mb. Unfortunately, the mySQL packet errors don't appear in the Apache error logs.

Re: [rt-users] Problem with attachment size limits

2014-05-29 Thread Alex Vandiver
On 05/29/2014 06:26 PM, Duncan Napier wrote: The only errors I found in the Apache log were the mod_fastcgi errors Ah -- I failed to notice you're still on 4.0.8; the warnings I referenced appeared in 4.0.12. - Alex -- RT Training - Boston, September 9-10 http://bestpractical.com/training