Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Panu
When I run from //rt/src/rt-3.8.1 OR from //rt/src and just enter make testdeps I get command not found. Could THAT be a problem? Am I running some old software when I run /tools/bin/ make testdeps? You can/(have to) be in main RT directory. What I'm doing: (I could copy this

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Jacob Helwig
On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote: Panu, I think I've found my problem. I am not able to run comfigure as it is written with the upgrade. I need to change the /opt/rt/ with my own directory prefixes. So, where in configure do I make those changes?

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Kenneth Crocker
Jacob, I'll give ti a shot. THanks. Kenn On 10/13/2008 11:36 AM, Jacob Helwig wrote: On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote: Panu, I think I've found my problem. I am not able to run comfigure as it is written with the upgrade. I need to

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Panu
From: Kenneth Crocker [EMAIL PROTECTED] I ran /tools/bin/ make fixdeps and I got this result: I newer point to a subdirectory, not sure if it matters though. I do always just what the readme/install file tells me. So in the directory where I have extracted the rt archive I do make

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Kenneth Crocker
Panu, When I run from //rt/src/rt-3.8.1 OR from //rt/src and just enter make testdeps I get command not found. Could THAT be a problem? Am I running some old software when I run /tools/bin/ make testdeps? Kenn LBNL On 10/9/2008 11:44 PM, Panu wrote: From: Kenneth Crocker

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop
Kenneth Crocker wrote: To all, The regular guy who has done our installs before is no longer available, so I ended up with this little task. In trying to install 3.8.1, I ran into a couple problems. We do not use the default /opt/rt directory, but a different one. I had

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Stephen Turner
On Wed, 08 Oct 2008 17:46:36 -0400, Kenneth Crocker [EMAIL PROTECTED] wrote: where '' is really something I can't print. It's not the 'F' word is it? ;) As Phillip mentioned you need to install or have a gcc or cc compiler in your path when you do the install. What OS are you

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Stephen, Very funny HA! No, it's not the F word. I didn't want to give out any company-specific directory names so I wouldn't get in trouble. This is an Upgrade from 3.6.4. on a Unix/Solaris machine and the DB is Oracle 10g. I DID read the README and README.Oracle files and

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, Thank you very much. I'm sure with Stephen and you and Philip and others, I'll get thru this little drama (URG!). I'm such an ignoramous in this server world. I've been in this business 40 years (yes, I really DID wire collators and sorters) and most of it was spent in front of

Re: [rt-users] Trouble upgrading to 3.8.1 (Kenneth Crocker)

2008-10-09 Thread Kenneth Crocker
Maurice, Thank You! I'll give it a look. At the level of knowledge that I have (or actually, haven't) I'm sure anything will help. Thanks again. Kenn LBNL On 10/9/2008 9:17 AM, Maurice wrote: Hi Kenneth, I wrote a howto on installing RT on a Debian box that might help.

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop van de Wege
Kenneth Crocker wrote: Any clues as to why the C compiler is needed? Thanks. Not all Perl modules are Pure Perl modules which means that for example GD has a Perl interface to the gd.so which fixdeps will try to compile for you. That is probably not the right thing to say but I hope its

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, I ran /tools/bin/ make fixdeps and I got this result: Checking if your kit is complete... Looks good Warning: prerequisite Devel::StackTrace 0 not found. Writing Makefile for Class::ReturnValue Unsatisfied dependencies detected during

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, I decided to try again. I have a couple questions: 1) how do I know that the 'automatic' installs are installing the latest versions of perl, SearchBuilder, etc.? 2) What am I really supposed to do with this result? The automatic tests for GDGraph are not really

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-08 Thread Phillip Tan
Hi Kenn, You might need to run the following to install a gcc and cc complier before the 'make fixdeps' can correctly run and fix the dependencies. #sudo apt-get install build-essential #sudo apt-get install linux-headers-`uname -r` I'm assuming that you're using Ubuntu. Hope this helps.