Re: [rt-users] race condition in take ticket

2007-08-14 Thread Vivek Khera
On Aug 13, 2007, at 2:56 PM, Vivek Khera wrote: I'm running 3.6.3; the production box hasn't been updated to 3.6.4 yet. Wasn't this race squashed a while back? I'm on postgres if that matters. FWIW, my support staff says this has been happening relatively frequently, not just the two

Re: [rt-users] race condition in take ticket

2007-08-14 Thread Jesse Vincent
On Aug 14, 2007, at 12:11 PM, Vivek Khera wrote: On Aug 13, 2007, at 2:56 PM, Vivek Khera wrote: I'm running 3.6.3; the production box hasn't been updated to 3.6.4 yet. Wasn't this race squashed a while back? I'm on postgres if that matters. FWIW, my support staff says this has been

Re: [rt-users] race condition in take ticket

2007-08-14 Thread Vivek Khera
On Aug 14, 2007, at 12:59 PM, Jesse Vincent wrote: On Aug 14, 2007, at 12:11 PM, Vivek Khera wrote: On Aug 13, 2007, at 2:56 PM, Vivek Khera wrote: I'm running 3.6.3; the production box hasn't been updated to 3.6.4 yet. Wasn't this race squashed a while back? I'm on postgres if that

Re: [rt-users] race condition in take ticket

2007-08-13 Thread Jesse Vincent
On Mon, Aug 13, 2007 at 02:56:16PM -0400, Vivek Khera wrote: In the dark ages, I reported some problems we had with our customer service people all clicking take ticket at the very same moment, and all of them succeeding (in their own view). This just happened to us again (twice

Re: [rt-users] race condition in take ticket

2007-08-13 Thread Todd Chapman
On Mon, Aug 13, 2007 at 03:04:20PM -0400, Jesse Vincent wrote: On Mon, Aug 13, 2007 at 02:56:16PM -0400, Vivek Khera wrote: In the dark ages, I reported some problems we had with our customer service people all clicking take ticket at the very same moment, and all of them

Re: [rt-users] race condition in take ticket

2007-08-13 Thread Vivek Khera
On Aug 13, 2007, at 3:11 PM, Todd Chapman wrote: I'm pretty sure that Todd submitted a patch that was supposed to sort this out. Todd? Yeah and I'm pretty sure the fix is in the latest RT release. I thought it was sorted out too, but it just bit us after a long time. I was waiting