Alf Stockton wrote:
Paul Walsh wrote:
Wikus Smit wrote:
Hi,
Does anyone have a easy to follow guide for installing RT 3.8.2 On ubuntu
8.0.4?
How about:
1. Download tarball
2. Extract tarball
3. cd rt-3.8.2
read the README file, paying particular attention to GENERAL
Paul Walsh wrote:
Alf Stockton wrote:
Paul Walsh wrote:
Wikus Smit wrote:
Hi,
Does anyone have a easy to follow guide for installing RT 3.8.2 On ubuntu
8.0.4?
How about:
1. Download tarball
2. Extract tarball
3. cd rt-3.8.2
read the README file, paying particular attention to
Alf Stockton wrote:
configure:3083: error: C compiler cannot create executables
You'll need to have the compiler tools on your machine since some perl
modules aren't pure perl and need to be compiled.
Besides that you will probably need some devel packages to get things
compiled.
I just
Hey Curtis
I have been pulling my hair out over this for some time now.
It is triggered when sending a large email (over some threshold size, around
2MB in my case) and then persists until the next restart of apache (apache2
in my case). It is a pretty silent failure, although you will see in
Ok, I did send an email with my solution. The thread subject was:
[rt-users] RT stopped sending mail / No recipients found. Not sending.
There are a few solution discussed (it dates back to 2007). But my response
was:
snip
Hi folks
I have recently experienced this same problem too, and would
Alf Stockton wrote:
I see that my config.log contains the following:-
gcc version 4.2.4 (Ubuntu 4.2.4-1ubuntu3)
configure:2975: $? = 0
configure:2982: gcc -V 5
gcc: '-V' option must have argument
configure:2985: $? = 1
configure:3008: checking for C compiler default output file name
Hi guys,
I am stuck now Please Help...
I need to be able to search for tickets created between 16h00 on a
Friday afternoon and 17h00 on a Monday Morning.
How would I achieve this?
bashir jahed
nha | enhance
5 protea road | claremont | 7708
Greetings,
I am running Request Tracker 3.6.5 (rt-3.6.5-3.fc8) on a Fedora Core 8
platform. I?m trying to make customizations in the local directory tree,
but RT doesn?t seem to be picking up the local path.
I have checked the RT.pm file (installed under
I have installed RTx-Tags. Great plugin, but I can't work out how to put
in phrases into the tag field and cloud. I tried using and ' '
around phrases with no luck.
Anyone know how I get phrases to work?
Thanks.
___
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at
I also wound up installing:-
Graphviz
Links (For testing locally)
Sendmail (I happen to have gotten far more used to configuring it than
exim/postfix/whatever)
The hardest part for a non-perl person is the configuration of CPAN, which
is actually very easy once you've done it about 15 gazillion
I have installed RTx-Tags. Great plugin, but I can't work out how to put in
Thanks.
Anyone know how I get phrases to work?
Like most tagging systems, there is no support for phrases at this time,
and other features (like per-queue glancelets) are more likely to implemented.
On Tue, Jan 27, 2009 at 05:28:47PM -0800, Jo Rhett wrote:
okay so call me stupid, but I keep forgetting that Queries are
Saved Searches.So I go to make a dashboard, find the queries
screen and realize I need to make a new query ... and go searching
around the interface looking for
Hello,
I've been looking at past discussions about this plugin, and it looks
like this should have been addressed, so maybe it's my regex. But it
seems like a pretty simple one, so...
I saw some patches for ECFV being modified to iterate thru all
attachments. Is this in the current version on
On Tue, Jan 27, 2009 at 09:30:01PM -, Alex Young wrote:
Sorry Jesse,
My users reported it broken after I updated to RT 3.8.2 and RTFM
2.4.1.
It could *possibly* have been broken before that when I updated to 3.8.1
and 2.4.0, but that's unlikely as they use the pages that are
I neglected to mention that in addition to trying to match against the
HTML attachment, i originally was trying just a simple plaintext
match, which didn't work either:
Customfield|body|Triggertext:([0-9]{6})
Seems like the Uninitialized complaint is just a warning, OK. I'm
still confused about
Hi we used SpreadsheetDisplayedFields in RT 3.4.5. Has anyone been
using this in 3.8.2? There were some obvious changes in files that
needed to be edited. For some reason I am missing the id column and I
believe some others and the columns that are there are shifted to the
right 4 columns. I
Ah, that's because it came from the mods on
http://wiki.bestpractical.com/view/RTFM they did work until the recent
upgrade.
-Original Message-
From: Jesse Vincent [mailto:je...@bestpractical.com]
Sent: 28 January 2009 18:46
To: Alex Young
Cc: Jesse Vincent;
I have tested rt-mailgate in command line and works OK, this only happens
from procmail...
regards!
On Wed, Jan 28, 2009 at 4:10 PM, Eliezer E Chávez
eliezer.cha...@gmail.comwrote:
Hi Guys
This is happening to me
procmail: Assigning MAILDOMAIN=movilnet.com.ve
procmail: Assigning
Hi All
I have upgrade my RT from RT 3.6.5 to RT 3.8.1, everything working fine, but
email attachments got corrupted.
means when i download files to my computer these are become corrupt and i
cant open files.
i tried to search in mailing lists but no clue, why attachment files are
corrupting.
(i think i sent this to nowhere earlier today - apologies if i didn't).
Hello,
I've been looking at past discussions about this plugin, and it looks
like this should have been addressed, so maybe it's my regex. But it
seems like a pretty simple one, so...
I saw some patches for ECFV being
Read UPGRADING.mysql
On Thu, Jan 29, 2009 at 12:36 AM, Rana Tanveer ranatanv...@gmail.com wrote:
Hi All
I have upgrade my RT from RT 3.6.5 to RT 3.8.1, everything working fine, but
email attachments got corrupted.
means when i download files to my computer these are become corrupt and i
Would really REALLY appreciate it if someone can take a look or give a
comment back on this issue:
Recap of Issue:
From RT-At-A-Glance Page a user clicks on either of the links:
10 highest priority tickets I own
10 newest unowned tickets
When the new page loads the search the page is formated
Hi rt-users,
Here's a quick patch I made to add some whitespace to the top of the message
when replying to a message. It makes it easier to just start typing if you
have FCKeditor set to StartupFocus.
--- MessageBox 2009-01-28 21:37:01.0 -0500
+++
On Tue, Jan 27, 2009 at 05:28:47PM -0800, Jo Rhett wrote:
okay so call me stupid, but I keep forgetting that Queries are
Saved Searches.So I go to make a dashboard, find the queries
...
why not call them Saved Searches and get rid of the Query word?
On Jan 28, 2009, at 10:03 AM, Jesse
This is patching the wrong way, but it's the right decision. I'm
hating having to manually move the cursor in front of the signature
and end a newline before typing.
I think the right patch would be to add the whitespace at the same
place that -- \n is added to the beginning of the
In specific, I believe that this would be the better patch:
--- html/Elements/MessageBox_orig 2009-01-28 23:48:34.0
-0800
+++ html/Elements/MessageBox2009-01-28 23:48:45.0 -0800
@@ -60,7 +60,7 @@
my $signature = '';
if ( $IncludeSignature and my $text =
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